Inviting Team Members

Sending Invitations

To invite someone to your team:

1. Go to Teams in your dashboard
2. Click the Invite button in the "My Team" section
3. Enter the person's email address
4. Select their role:
   • Viewer - Read-only access (recommended as default)
   • Admin - Full access to manage APIs and settings
5. Click Send Invite

The invitee will receive an email with a link to accept the invitation.

What the Invitee Receives

When you send an invitation, the recipient gets an email containing:

• Your name and workspace name
• The role they've been assigned (Admin or Viewer)
• A secure link to accept the invitation

The invitation link:

• Is unique to that specific invitation
• Can only be used by the email address it was sent to
• Remains valid until cancelled by the sender
• Works whether or not the recipient has an existing APIVerve account

Accepting an Invitation

When you receive a team invitation, you have two ways to accept it:

Method 1: Email Link

1. Click the invitation link in the email
2. Log in to your APIVerve account (or create one if needed)
3. You'll be automatically added to the team

Method 2: Dashboard

1. Log in to your APIVerve dashboard
2. Go to Teams
3. You'll see a banner showing pending invitations
4. Click Accept on the invitation

Once accepted, the team workspace appears in your "Team Access" section, and you can switch to it using the workspace switcher.

Declining an Invitation

If you don't want to join a team:

1. Go to Teams in your dashboard
2. Find the invitation banner
3. Click Decline

The sender will be notified, and they can send a new invitation later if needed.

Managing Pending Invites

After sending an invitation, it appears in the "Pending Invites" section of your Teams page until the recipient accepts or you cancel it.

Pending Invite Information

Each pending invite shows:

• Email - The recipient's email address
• Role - The role they'll have when they accept
• Date - When the invitation was sent
• Status - Always "Pending" until accepted

Canceling a Pending Invite

To cancel an invitation before it's accepted:

1. Go to Teams
2. Find the invite in "Pending Invites"
3. Click Cancel
4. Confirm the cancellation

Once cancelled:

• The invitation link becomes invalid
• The team seat is freed up
• You can send a new invitation if needed

Team Seat Limits

Your plan determines how many team members you can have:

How Seats Are Counted

• Active members count as 1 seat each
• Pending invitations count as 1 seat each
• The owner does not count (it's your workspace)

Example: On a Pro plan with 3 seats, you could have:

• 3 active members, or
• 2 active members + 1 pending invite, or
• 1 active member + 2 pending invites

Re-inviting Members

You might need to re-invite someone if:

• They can't find the original invitation email
• The invitation was accidentally cancelled
• They were removed and need to be added back
• You want to change their role before they accept

To Re-invite

1. If there's a pending invite, cancel it first
2. If they're currently a member, remove them first
3. Send a new invitation with the desired role

Troubleshooting

Invitee Didn't Receive the Email

• Ask them to check spam/junk folders
• Verify you entered the correct email address
• Cancel and resend the invitation
• Have them log in to the dashboard - the invite will appear there too

"This email is already a team member"

The person is already on your team. Check your team members list - they may have already accepted a previous invitation.

"An invite has already been sent to this email"

There's already a pending invitation for this email. Either wait for them to accept, or cancel the existing invite and send a new one.

"You've reached your team limit"

Your plan's team seats are full. Options:

• Cancel pending invites that haven't been accepted
• Remove members who no longer need access
• Upgrade your plan for more seats

Invite Link Says "Invalid"

• The invitation may have been cancelled
• The link may be malformed (ask them to copy the full URL)
• Send a fresh invitation

Best Practices

• Start with Viewer role - You can always upgrade to Admin later. Start restrictive and add permissions as needed.
• Clean up pending invites - Regularly review and cancel invitations that haven't been accepted in a reasonable time.
• Use work emails - Invite people using their work email addresses for better accountability and easier management.
• Communicate before inviting - Let people know you're sending an invitation so they know to expect it and check their email.
• Document team access - Keep internal records of who has been invited and why, especially for compliance purposes.